INF80014 Contemporary Issues in Business Analysis

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Assignment 1 (Individual) – The Role of the Business Analyst

Due Date: Week 5 (beginning of lecture)

Required Length: 2500 words

Marks Allocated: 30%

Submission Procedure: Please provide a hardcopy to the lecturer in the lecture and submit a copy through the link provided on blackboard.


You are required to discuss 8 of the following 15 roles of the business analyst. Your frame of reference can be a current or former organisation that you have worked for or an organisation that you are familiar with. You are required to address 8 of the following roles.

  • Intermediary
  • Filter
  • Mediator
  • Diplomat
  • Politician
  • Investigator
  • Analyst
  • Change Agent
  • Quality Control Specialist
  • Facilitator
  • Process Improver
  • Increase the Value of an Organisational Business Processes
  • Build It and They Will Come
  • Reducing Complexity
  • Playing Multiple Roles

You should describe the work activities associated with the various roles including the tools, techniques and competencies that business analysts use. You should discuss these roles in light of how existing literature portrays the role of the business analyst, the significance of those roles, and analyse the challenges for business analysts as they carry out those roles.

Please study the marking guide before you start planning work for this assignment.

Guidelines for your Report Layout

Your report should be presented in a structured format with adequate cited evidence from literature sources (journal articles, refereed conference proceedings and academic books). The evaluation criteria for this assignment are as follows:

1.  Presentation and Report format (20%)

Your report should be structured with an introduction, body and conclusion. You will receive marks for the layout, clarity of presentation and logical structure.

2.  Evidence and arguments (60%)

This section should include a clear statement of issues, and your discussion should use evidence from literature to support your views. You will receive marks for the flow of logical arguments, and validity of recommendations and conclusions you make.

3.  Reference and citation (20%)

Your selection of references, correct bibliographic format and adequate citation of references are important for this portion of the marks. You must specify any references that you have used using the recommended Swinburne referencing system which can be found at the following site:

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