Assignment on Customer Satisfaction of National Credit & Commerce (NCC)
Bank Limited, Bangladesh Company Profile: National Credit and Commerce Bank Ltd. bears a unique history of its own. The organization started its journey in the financial sector of the country as an investment company back in 1985. The aim of the company was to mobilize resources from within and invest them in such a way so as to develop the country’s Industrial and Trade Sector and playing a catalyst role in the formation of the capital market as well. Its membership with the browse helped the company to a great extent in this regard. The company operated up to 1992 with 16 branches and thereafter with the permission of the Central Bank converted into a full-fledged private commercial Bank in 1993 with paid-up capital of Tk. 39. 00 crore to serve the nation from a broader platform. Since its inception, NCC Bank Ltd. has acquired a commendable reputation by providing sincere personalized service to its customers in a technology-based environment. The Bank has set up a new standard in financing in the Industrial, Trade and Foreign exchange business. Its various deposit; credit products have also attracted the clients-both corporate and individuals who feel comfort in doing business with the Bank. Mission: To mobilize financial resources from within and abroad to contribute to Agriculture’s, Industry & Socio-economic development of the country and to play a catalytic role in the formation of the capital market.
Vision: To become the Bank of choice in serving the Nation as a progressive and Socially Responsible financial institution by bringing credit & commerce together for-profit and sustainable growth. Our wide range of merchants includes Hotels, Restaurants, Airline and Travel Agents, Shopping Malls, Hospitals, Jewellery Shops, Mobile Phone and Internet Service Providers, Petrol Pumps, and many more! Now NCC Bank Visa Credit Cards can also be used at all 142 ATM’s Booth and 600 POS (Point of Sale) of Dutch-Bangla Bank. Instant Cash Advance: You do not need to carry cash any more if you have an NCC Bank Credit Card. You can withdraw cash up to 50% of your credit limit from any ATM across the country that shows the Visa logo. Credit Facilities: NCC Bank Visa Credit Card offers you a free Credit facility up to 45 days and a minimum of 15 days without any interest (Purchase only).
NCC bank Visa Credit Cardholder can also enjoy spouse credit Card free of cost for lifetime and issue more Supplementary card.
As an NCC Bank Visa Credit Cardholder, you will accumulate Treasure points for every purchase made by using Visa Credit Card.
For every Tk.
50 and USD 1 spent on your Credit Card, you will earn 1 and 1. 5 Treasure Point accordingly and be closer to redeeming the reward of your choice.
Flexible Payment Option
With the NCC Bank Visa Credit Card, you have the convenience to pay as little as 5% of your outstanding (or Tk. 500, whichever is higher) on the Card account every month.
Auto-Debit Payment Facility
With the NCC bank Credit Card, you no longer have to stand in long queues for paying your monthly bill. You can pay your monthly bill through NCC Bank Account by instruction Auto-Debit.